Business & Soft Skills (70 titles)

Invest in your best employees and colleagues with "soft skills" designed to improve their personal and professional business skills. Topics include relationship skills, personal organization and personal skills like problem solving, thinking creatively and managing time. Soft skills and business skills are considered to be some of the most under served and yet critical qualities required of employees today.

Nearly 70 titles are included in this curriculum and include the following categories:

• Communication Skills: Professional achievement begins with personal success. This licensing bundle focuses on communication skills such as writing, speaking and listening skills which are essential to productivity. Writing effective presentations and conducting meetings are essential skills that are covered. Working to bridge cross-cultural barriers in the workplace. The titles included in this bundle include: Interviewing Skills, Business Writing, Grammar Skills, Effective Presentations, Conducting Meetings, Negotiating, Coaching, Advanced Interpersonal Communication, Cross-Cultural Business Communication, and Organizational Communication

• Accounting & Business Finance: Navigating the stresses of a challenging financial market require all the skills of a financial manager to not only understand the fundamentals of budgeting but also knowing how to invest and keeping track of cash flow. The titles included in this bundle include: Budgeting & Business Accounting, Business Finance, and Financial Management

• Medical Skills: The titles included in this bundle include Medical Terminology and several HIPAA titles.

• Business Management & Human Resources: Learn how to manage people and deal with all the attendant issues which arise in the human resource area. This licensing bundle focuses on problem solving, stress management, facilitation skills and many others provide the management skills you need. Dealing with difficult employees, meeting the challenges of transition in the workplace, guiding the organization toward vision fulfillment. Team management involves good mentoring skills as well as building consensus among team members. The titles included in this bundle include: Frontline Leadership, Change Management, Managerial Leadership, Managing Business Risk, Managing Performance, Quality Management, Strategic Decision Making, Mentoring, Project Teams, and Team Participation.

• Social Responsibility: Nothing kills office productivity like poor business etiquette or harassment issues. This licensing bundle includes topics that help students to develop positive relationships with co-workers by understanding barriers and consequences when making ethical decisions, overcoming stereotyping and prejudices and preventing sexual harassment. E-mail etiquette skills are also essential. The titles included in this bundle include: Business Etiquette, Business Ethics, Diversity, E-mail Etiquette, and Sexual Harassment Prevention.

• Personal Development: "If you want something done, give it to a busy person," so goes the saying. Having the ability to better manage one's time and knowing how to assimilate and use daily information flow makes for a valuable employee. This licensing bundle includes such topics as Time Management, Organizational Skills, Organizational Learning, Organizational Behavior, and Keyboarding skills.

• Project Management: Our project management series comes in four titles ranging Project Management Basic, Project Management Intermediate, Project Management Advanced, and Project Management Essentials.

• Customer Service: Service is key to maintaining productive customer relations. This bundle helps students to develop and maintain a positive attitude when dealing with customers so as to create customer loyalty. Knowing how to deal with problems and issues raised in the call center are also covered. The titles included in this bundle include: Customer Relationship Management, Excellence in Service: Basic & Advanced, Call Center Basics & Call Center Management.

• Sales Skills: Selecting and training successful sales managers who can build strong customer relationships with clients is another essential that this licensing bundle considers. The titles included in this bundle include: Sales Skills: Basic & Advanced, Sales Management and Professional Selling Over the Phone.

These titles are available in either as print media or as an electronic print license.

Electronic print licenses allow you to better manage production costs. For high-volume print runs of at least 150 copies per title, courseware licensing is a cost-effective alternative to print-on-demand courseware purchases. These licensing options give you duplication rights to both the student and instructor guides.